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TERMS & CONDITIONS

1. WHO WE ARE AND HOW TO GET IN TOUCH WITH US

1.1 This website is operated by the Property Academy (“we”, “us”, “our”). Property Academy is a trading name of Estate Agency Events Ltd., which is registered in England & Wales under company number 03768013 and our registered office is at Hurtwood Place, Holmbury Hill Road, Holmbury St Mary, Dorking, Surrey RH5 6NR.
1.2    We comply with the Data Protection Act 1998 (the “DPA”).
1.3    For the purposes of the DPA, where relevant we are the data controller.
1.4 To contact us, please email info@propertyacademy.co.uk or by post to our address above.
1.5    Please read the following policy, to understand how we may use the personal data you provide or which we collect about you.

2. BY USING OUR SITE YOU ACCEPT THESE TERMS
2.1 These Terms set out all of the rules and obligations that apply to your use of the website.
2.2 By using this website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our website.
2.3 We recommend that you refer regularly to these Terms as they may change and they constitute a legally binding agreement between you and us every time that you use the website.
2.4 These Terms may also make reference to others that apply when using our website, such as our Privacy Policy and Cookie Policy. By using our site, you consent to the processing of your data in accordance with these policies.

3. YOUR OBLIGATIONS AND ACCEPTABLE USE
3.1 You accept that you are solely responsible for ensuring that your computer system meets all relevant technical specification necessary to use this website and that your computer system is compatible with this website.
3.2 You must not misuse our system or this website. In particular, you must not attempt or actually hack into, circumvent security or otherwise disrupt the operation of our system or website. You must not misuse any forms on the website and any forms you submit must be a genuine enquiry.
3.3 You must not use or attempt to use any automated program to access our system or this website, or to fill in and/or send forms on our Site, or to search, display or obtain links to any part of this website, other than the homepage at www.bestagentguide.wpengine.com. Obtaining access to any part of our system or this website by means of any automated programs is strictly prohibited.
3.4 You must not upload or use inappropriate or offensive language or content or solicit any commercial services in any communication, form or email you send or submit, from or to the website.

4. INTELLECTUAL PROPERTY
4.1 The copyright and all other intellectual property rights in this website (including all database rights, trademarks, winner’s marks, trading names, text, graphics, code, files and links) belong to us or our licensor(s). All rights are reserved.
4.2 You must not copy, transmit, modify, republish, store (in whole or in part), frame, pass-off or link to any material or information on or downloaded from this website without our prior written consent.
4.3 The devices and word marks: “BEST ESTATE AGENT GUIDE” and “BEST ESTATE AGENT GUIDE EXCEPTIONAL” and “BEST ESTATE AGENT GUIDE EXCELLENT” and “BEST ESTATE AGENT GUIDE HIGHLY RATED” are our registered trade marks. You must not use or copy them without our prior written consent and subject to the terms of our licence agreement.
4.4 We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

5. WARRANTY
5.1 We do not warrant that your access to, or the running of, this website will be uninterrupted or error free. We may suspend, withdraw, discontinue or change all or any part of our website without notice. We shall not be liable if we cannot process your details due to circumstances beyond our reasonable control.
5.2 The information provided on this website is for general interest and does not constitute specific advice. Although we make reasonable efforts to update the information on our website where, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date.
5.3 We make no warranties or representations that the contact information on this website is correct, accurate or up-to-date.
5.4 If you rely on these details, you do so at your own risk. We recommend that you check all details with the agent before making any decisions or taking any action.
5.5 We make no warranty or guarantee that the website or information available on it complies with laws other than those of England.
5.5 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our website or any content on it, whether express or implied.

6. WE MAY SUSPEND OR WITHDRAW OUR SITE
6.1 Our website is made available free of charge.
6.2 We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website.

7. WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO
7.1 This website contains links to websites operated by third parties. We have no control over their individual content. We therefore make no warranties or representations as to the accuracy or completeness of any of the information appearing in relation to any linked websites. The links are for your convenience only. We do not recommend any products or services advertised on those websites. If you decide to access any third party website linked from this Site, you do so at your own risk.

8. RULES ABOUT LINKING TO OUR SITE
8.1 You must not include links to this website in any other website, email, text message or reference it on any printed materials without our prior written consent and subject to the terms of our licence.
8.2 Our website must not be framed on any other site, nor may you create a link to any part of our website other than the home page and subject to the terms of our licence.
8.3 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part unless subject to the terms of our licence.

9. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
9.1 Whether you are a consumer or a business user we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
9.2 Subject to clause 9.1, we will not be liable for any failures due to software or Internet errors or unavailability, or any other circumstances beyond our reasonable control.
9.3 We may put in place such systems as we from time to time see fit to prevent automated programs being used to obtain unauthorised access to our system and this Site. You are not permitted to use automated programs for such purposes and any such use or attempted use by you of such automated programs is at your own risk. Subject to clause 9.1, we shall not be liable to you for any consequences arising out of or in connection with any such use or attempted use of automated programs to obtain unauthorised access to our system or this Site.
9.4 We will not be liable for any loss or damage caused by a virus, distributed denial of service attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any content on it, or any website linked to it.
9.5 When you use the “contact forms” on this website, your details (including your email address) will be sent by email directly to Property Academy. This information is subject to our privacy policy.
9.6 When you contact an agent using any of the contact methods, the estate agent or letting agent, we do not accept any liability for any subsequent communications that you receive directly from that estate or letting agent.
9.7 If you are a consumer user:
9.7.1 Please note that we only provide our website for domestic and private use. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

9.8 If you are a business user, subject to clause 9.1:
9.8.1 We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

9.8.2 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
9.8.2.1 use of, or inability to use, our Site; or
9.8.2.2 use of or reliance on any content displayed on our Site.

9.8.3
In particular, we will not be liable for:
9.8.3.1 Loss of profits, sales, business, or revenue;
9.8.3.2 business interruption;
9.8.3.3 loss of anticipated savings;
9.8.3.4 loss of business opportunity, goodwill or reputation; or
9.8.3.5 any indirect or consequential loss or damage.

10. WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?
10.1 If you are a consumer, please note that these Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
10.2 If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

11. CUSTOMER FEEDBACK AND QUALITY
11.1 We try to ensure that all customer feedback is dealt with fairly and consistently, and is properly recorded. We welcome any suggestions that you make about how we may improve our service. Please write to us at Property Academy, Hurtwood Place, Holmbury Hill Road, Holmbury St Mary, Dorking, Surrey RH5 6NR or by email at info@propertyacademy.co.uk. We aim to acknowledge all customer feedback.