The Best Estate Agent Guide Awards were founded in 2017 with the aim of improving service standards in the property industry.

We conduct an annual assessment of the performance of over 13,080 UK estate agencies. It’s the most comprehensive review of estate agents bar none.

The criteria used for the Best Estate Agent Guide are based on what matters most to buyers, sellers, renters and landlords and create a standard of excellence that estate and letting agents strive to achieve and which help you to choose the best agent in your area.

Our aim is to improve the experience of buyers, sellers, landlords and renters and anyone who deals with estate agents and utilises their services.

Our dedicated team works tirelessly to collate millions of pieces of data and produce the largest study of its kind.

Supported by Industry Experts

The initiative is supported by OnTheMarket, the agent’s portal. OnTheMarket want to help buyers, sellers, landlords and tenants to work with the best agents and support our purpose of raising industry standards. They work with us to raise awareness of the Best Estate Agent Guide and of those agents that achieve the standards necessary to be listed in it.

The performance assessment itself uses data collated by TwentyEA, industry leading property market intelligence experts and references over 4,500 sources providing whole-of-market coverage and reliable results.

We turn to Property Academy’s Home Moving Trends Survey, the nation’s biggest survey of home buyers, sellers, renters and landlords to track consumer sentiment and determine what criteria are important to measure.